Returns & Exchanges
At Pink House, we want you to love every piece you wear, but if a fit isn't quite right, we offer easy returns within 30 days of delivery. All items must be in their original condition with tags attached to be eligible for a full refund or exchange.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in the original packaging if possible and include the packing slip provided in your confirmation email.
Ship It Back
Download and print the prepaid shipping label from our portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return at the warehouse, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing