Frequently Asked Questions
Everything you need to know about shopping at Pink House
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our boutique fits can vary by designer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Do you restock items that are sold out?
We frequently restock our best-selling 'Pink House' essentials. For seasonal collections, we recommend signing up for 'Back in Stock' notifications on the specific product page.
Is my personal information secure?
Absolutely. We use industry-standard SSL encryption to protect your data and never store your full credit card information on our servers.